Terms & Conditions

Terms& Conditions

CDW  insurance May does not include Some prices for vehicles 

The makes / models shown above are examples only. Apatchi is unable to guarantee specific make/model. For Specialty, makes and models can be reserved on line where available, but may vary by location. 

Estimated rates as indicated at top of page for rental period unless otherwise indicated

Collision Damage Waiver (CDW)

Collision Damage Waiver (CDW) helps protect renters from repair costs that might arise from accidental damage to the vehicle. CDW reduces your unexpected risk. This optional coverage offers you big peace of mind for a small investment. 

Terms &Conditions:

Age Requirements 
Credit Card Policies 
Debit Card Policies 
Driver's License Requirements 
Travel into Other Countries 
Additional Charges
Services Accessories 
Insurance Policy 

Collision Damage Waiver (CDW) 
Use Restrictions 
Other Terms &Conditions 
Methods of payments

Age Requirements

 Minimum age: 21 - Maximum age: 70  

Credit Card Policies

 A major credit card in the name of the primary driver must be produced at the time of rental.  This location accepts

K-net / Master Card /Visa.

 Additional Charge Card Hold:  A minimum credit card hold equal to the total estimated cost of the rental.

A major credit card in the name of the primary driver must be produced with original passport at the time of the rental. A Credit card imprint with per-authorization will betaken at the start of rental to cover the rental charges and extras such as rental extensions, traffic fines, damage and fuel.                                                   

Debit Card Policies

 Debit cards are accepted.

Driver's License Requirements

 1- A valid national driving license from the renter's country of residence must be presented in person at the time of rental along with a passport with a photographic proof of identity. All foreign renters and drivers must also present a valid International Driving Permit (IDP)

2- All forms of documentation must be issued to the same person, in the same name, and presented together at the time of rental.

NOTE:  As mandated by law of the Kuwait Traffic Directorate 

** customer who enter Kuwait on tourist visa must get driving license insurance policy for his international/foreign driving license .more information will be provide by location at the time of pickup

Exception: Nationals/citizens of the United Arab Emirates, Bahrain, Saudi Arabia, Qatar, Oman and Saudi Arabia are exempt from this licensing requirement. 

Driving License Insurance is mandatory by the traffic law in the state of Kuwait for all the visitors driving a vehicle with the International Driving License in the state of Kuwait. The cost to issue the Driver's License insurance Policy (DLIP) is:

1- One (1) Month Insurance: KWD 13 (Kuwaiti Dinar) per renter.
2- Two (2) Months Insurance: KWD 17 (Kuwaiti Dinar) per renter.
3- Three (3) Months Insurance: KWD 20 (Kuwaiti Dinar) per renter.

Travel into Other Countries

 Vehicles at this location are not allowed to travel outside of the country. One-way rentals are also not permitted.

 Additional Charges

All vehicles have a full tank of fuel at checkout. Vehicles should be returned full or fuel charges will be charged at the end of the rental as per Apatchi’s fuel rates.

·          A traffic violation administration fee ofKD5.00 per traffic violation is applicable wherever violations have been incurred

·          A parking fee ofKD5.00 per rental is applicable at Kuwait International Airport locations. This is not an airport surcharge

·          Collision Damage Waiver (CDW) is inclusive

Value Added Services & Accessories

 Delivery Collection:

·          A charge of KD 5.00 will be applicable per service for delivery or collection within city limits anything outside city KD 8 per service


·          Baby and child seats can be provided at a charge of KD3.00 per seat per day.

·          GPS navigation system is available at a charge of KD 3.00 per day on request & subject to availability.

Insurance Cover

 Collision Damage Waiver is an optional service which, if accepted, reduces your financial liability for damage to the Apatchi vehicles except for theft, attempted theft and vandalism, provided the vehicle is used in accordance with the terms and conditions oft he rental agreement. 

*CDW maybe mandatory and is not included in some contract or preferential rates. 

If CDW is requested, you will be responsible for the amount of the deductible (A Police Report is Mandatory) -see Sales Agent for details.

ü Insurance open file KD 25

ü Unknown Accident 25%of the total repair cost

ü Total loss charges will be 25% of the insurance value of the car

If CDW is not requested, you will be responsible for the amount of the deductible as well as the relevant charges incurred due to the accident /damages (A Police Report is Mandatory) - see Sales Agent for details and the customer will be responsible for the following charges:

ü Insurance open file KD 50

ü Unknown Accident 35%of the total repair cost

ü Total loss charges will be 30% of the insurance value of the car

ü Normal daily rental charges apply during the repair of the damage vehicle in the garage

** Vehicles are covered by full comprehensive insurance as per the Kuwaiti laws, however; a police report must be obtained at the time of an accident or in the case of damage.

 **If the renter failed to produce a valid police report to Apatchi Kuwait, then all charges incurred will be the responsibility of the client, even if CDW has been taken.

 **No replacement vehicle will be supplied and rental charges will continue until a police report is received along with any other relevant documents.


·          In the event of theft of a rented vehicle, the police must be notified immediately; otherwise cover would be rendered void and it is not covered under the CDW Excess.

Collision Damage Waiver (CDW):

Collision Damage Waiver is an optional cover per day and if purchased, it waives the excess. A police report for any damage or scratch must be obtained by the renter in order to apply the CDW. Items such as, tires, under carriage, replacement locks, replacement keys and towing charges are often not included in the CDW

 Use Restrictions

 1. Punctures, Tire Damage, Wheel Caps, Aerials are not covered by insurance, even after paying CDW unless the damage is caused as a result of an accident and the client has obtained a valid police report.

2. Off-road driving renders the insurance invalid even after paying CDW

3. Loss or damage to personal items is not covered under the terms of the insurance

4. Driving under the influence of alcohol or drugs renders the insurance invalid.N.B.Alcohol limit is ZERO

5. Our Terms of Business and Insurance cover are all subject to the Kuwaiti law


I.  Reservation:

 1.  Apatchi Kuwait operates a fully computerized Central Reservations facility 24/7. For reservations please direct your communications to:

 Tel:  (+965) 25611141

       (+965) 25620820

       (+965) 96077996

 Email:  maidanhawalli@apatchicars.com  


2.  For all direct reservations, Apatchi Kuwait will confirm your rental by return confirmation number.

3.  12 Hours lead-time is required for any reservation.

4.  Stop sales (blackouts) may occasionally apply at peak periods for specific categories.

II.   Alterations to bookings:

 1.  Any alteration to a booking must be directed to the Apatchi Kuwait Central Reservations Office

 2.  Any changes on the booking may lead to changes on the confirm price of the rental

III.   Cancellations:

 1.  Apatchi Kuwait Central Reservations Office should be advised of any cancellation of a booking as soon as possible.

 Other Terms and Conditions:

 I.   Vehicle Type & Availability

 1.  Everyendeavorwill be made to provide a specific vehicle make if indicated on a reservation and voucher. However, Apatchi Kuwait can only guarantee a vehicle category / group. If for any reason the reserved/booked vehicle is not available, Apatchi Kuwait reserves the right to substitute a comparable or superior vehicle at no cost to the customer. Such action by Apatchi does not constitute a breach of the vehicle conditions/contract and does not entitle the renter to any refund. If no alternative vehicle is available, Apatchi’s liability is limited to the return of all payments made

II.    Rental Period

 1.  Minimum rental period is 24 hours with a grace period of 1 hour.

2.  If the delay is more than 1 hour, an additional day will be charged.

III.  Return of Vehicle

1.    If there is a change in the Collection Location at the time of off-hiring(returning the vehicle), the renter should contact the renting location or Apatchi Hot Line on (+965)24912124 and inform them of the time and place of collection, and take the name of the person in Apatchi Kuwait who they gave the information to.


1.    When renter returns the car before the end of the contract term, customer shall pay the full value of remaining contract period. Renter has no right to claim for rental value when return the car before contract closing date, however balance can be used within maximum period of six months from the date of returned the car.

2.    Renter shall bear the all traffic violation and legal claims as well as full rental charges, in case of vehicle under custody of legal authorities.

3.    The lessor has right to withdraw the vehicle without prior notice or warning

4.    The lessor is not responsible for loss or damage of personal stuff after returned the vehicle

5.    The Renter shall not permit to use the car for race, transportation or any illegal purposes.

6.    The lessor is entitled to publish the name and picture of renter in the daily newspaper in case of violation of any terms& condition of agreement.

7.    The renter shall not any repair work or addition to the vehicle without prior written approval of the lessor. 

H.     Methods of Payment

 1- A Major Credit card in the name of the primary driver must be produced.

2- A Credit Card imprint with pre-authorization will be taken at the start of rental to cover the rental charges and extras such as rental extensions, traffic fines, damage and fuel.

3- All Major cards are accepted: MasterCard, Visa, Rental charges could be also paid in cash or K-net Card or Credit Card at the end of the rental agreement.

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